New emergency center at Beaumont Hospital, Troy offers private, presonalized, high-tech care

Beaumont Hospital, Troy has opened a $58.2 million Emergency Center expansion where board-certified emergency medicine physicians offer leading-edge care in all-private rooms using the most advanced technology available.

The new center will improve efficiency of emergency care and help meet the growing demand for care at Beaumont’s Troy hospital which logged 68,802 emergency visits in 2008.

“Beaumont’s overriding goal has always been to provide the very best care,” says William Anderson, M.D., chief of Emergency Services at Beaumont, Troy. “The new Emergency Center allows us to provide the highest quality care in very comfortable, private rooms, with diagnostic equipment immediately accessible so treatment decisions can be made quickly. It’s very patient-focused and has been designed around the concept of providing the right level of care at the right time. We can handle the most severe illnesses and injuries, as well as the bumps and scrapes that also need medical attention.”

The new Emergency Center uses a color-coded “team” concept, making navigation easier for patients and families and streamlining staff assignments. Patients and families will know which area they are in by color coding on the floors and walls. Outside, the Emergency Center features a separate entrance for ambulances so emergency vehicles do not interfere with private patient drop off or pick up.

“When you or your loved one is ill or injured, you don’t want to wait a long time for care,” says Heidi Shepard, R.N., vice president of operations for Beaumont, Troy. “Our new Emergency Center offers a faster, more functional patient flow. We now have a total of 88 beds, up from a previous total of 51 beds, separated in areas such as trauma, acute care, minor care and observation. Six of these rooms are designed for pediatric patients, with back-lit ceiling panels, lighted art work and an extra quiet room design to keep younger patients at ease.”

The new trauma care rooms have been organized for maximum efficiency with all of the equipment attached to the ceiling, in easy reach, instead of being connected to the head of the patient’s bed. The acute care area features larger, private rooms, sliding glass doors for easier access and privacy curtains to block the view of hallway activity. Each room also has state-of-the-art physiological patient monitors that continuously feed information to the nurses’ station.

The new observation area also has larger, private rooms, as well as improved nursing stations that allow staff more direct contact with the patient.

Two radiology rooms have been moved closer to the Emergency triage area to allow imaging to be done more quickly, and there is a pharmacy for quicker access to medication.

“When patients come to our Emergency Center, they know they’re getting Beaumont doctors who specialize in emergency medicine. And when the situation calls for it, they’re also getting expedited access to Beaumont specialists in orthopedics, neurosurgery, pediatrics and dozens of other services,” notes Dr. Anderson. “There’s a lot of comfort and reassurance in that.”

Beaumont broke ground for the new Emergency Center in January 2006. Barton Malow/Skanska served as general contractor for the project with Harley Ellis Devereaux providing architectural, engineering and design services.

Opened in 1977, Beaumont, Troy is a 361-bed, acute care community teaching hospital that ranks among the top community hospitals in the nation for admissions and surgeries. Health care information specialist Thomson Reuters has named the hospital seven times as one of the nation’s “100 Top Hospitals.” Visit Beaumont on the Web at