NEXTEP SYSTEMS began selling its own full-service tech solution a little more than a year ago, and the foodservice tech firm’s growth has been a sight to behold since then.
The Troy-based company has watched its revenue jump 60 percent in 2012, up from its average annual growth rate of 30-40 percent since its founding in 2005. That has allowed the hiring of six new people in software development, project management, installation and sales. The company, which has a staff of 30 people and the occasional summer intern, is now looking to hire a services technician, purchasing agent and graphic artist.
NEXTEP SYSTEMS specializes in producing self-order kiosks that allow customers to order their own food or coffee, grab a ticket and wait for it come up. The technology is being used in a wide variety of places, including restaurants, airports, casinos, convenience stores, grocery stores, educational facilities and sporting venues. It recently released its Foundation5 platform that is an all-in-one solution for eateries, which has proved quite popular.
“They (a business owner) could make one phone call and purchase all of the software and hardware to run their restaurants,” says Tommy Woycik, president of NEXTEP SYSTEMS. He adds this sort of streamlining allows eateries to focus on the food instead of the technology needed to serve it.
NEXTEP SYSTEMS is currently working on a cloud-based version of its point-of-sale technology and hopes to expand it into more chain eateries in 2013.
“More and more of our system is moving upstream to the cloud,” Woycik says. “That is our focus for the year.”
Source: Tommy Woycik, president of NEXTEP SYSTEMS
Writer: Jon Zemke
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