County Michigan Works! Centers Open by Appointment; COVID-19 Unemployment Benefit Claims Can Be Made Online

Unemployment claims that result from job loss or reduction related to COVID-19, commonly known as the coronavirus, can be filed online at or by calling 1-866-500-0017.

Affected workers were previously required to appear in person at a Michigan Works! service center but that requirement has been waived because of the public health emergency. The six Oakland County Michigan Works! offices remain open during the outbreak, 8 a.m.–5 p.m., but customers are strongly encouraged to schedule an appointment to slow possible virus exposure to the public and employees.

“Our top priority is the health and safety of our customers and the Oakland County Michigan Works! staff,” Oakland County Executive David Coulter said. “We’re asking impacted workers to apply online or by phone to file their unemployment claims. It is our goal to ensure our residents have income support and resources necessary during this time, and we can provide that support through technology, or by appointment if in-person services are needed.”

Customers should make an appointment for services related to RESEA notices and required participation programs, such as PATH — Partnership. Accountability. Training, Hope and the Food Assistance Employment and Training program. The Oakland County Michigan Works! locations are:

  • Novi, 248-926-1820
  • Oak Park, 248-691-8437
  • Pontiac, 248-276-1777
  • Southfield, 248-796-4580
  • Troy, 248-823-5101
  • Waterford, 248-617-3600

Until further notice, all workshops, job fairs, orientation sessions and other group activities at service centers are suspended.

For updated information on Oakland County Michigan Works! operations, visit

Oakland County Michigan Works! annually service more than 105,000 job seekers. Services include career coaching, interviewing workshops, job search workshops, placement assistance, training courses and job trend information. The Oakland County service centers also assist more than 3,000 employers seeking assistance with talent recruitment, apprenticeship programs, job fairs, candidate pre-screening, hiring and training support, layoff support and labor market data.