Madison Heights’ InfuSystem to Provide Service for Infusion Pumps from Israel’s Eitan Group

Madison Heights’ InfuSystem Holdings Inc. has signed an agreement with Israel’s Eitan Group to provide repair services for the company’s infusion pumps used in the health care industry.

Eitan’s Sapphire infusion pump
InfuSystem will service Eitan’s Sapphire infusion pumps across the U.S. and in Canada. // Photo courtesy of Eitan Group

The partnership is expected to significantly shorten the time it takes to repair the pumps while reducing costs. InfuSystem will offer flexible service and repair pricing where users can choose from both flat and a la carte service and repair programs. In addition, most repairs at InfuSystem will be completed within three business days, reducing down time for infusion pump fleets.

“Our partnership with Eitan Group will create savings and improve satisfaction for hospitals and home care pharmacies,” says Rich DiIorio, CEO of InfuSystem. “InfuSystem services thousands of infusion pumps every month, prioritizing patient safety by delivering our best-in-class infusion pump service, repair, and expertise to health care providers in all 50 States and Canada.”

Roger Massengale, CEO of Eitan Group North America, based in California says, “InfuSystem has a well-established, nationwide repair and service offering, with long-standing expertise in the industry. With a focus on quality, InfuSystem will provide an efficient, compliant, and cost-effective service and repair option to our customers.”

Eitan Group entered the infusion pump market in 2009 and a decade later its equipment has delivered more than 18 million liters of infusions.