Auburn Hills-based financial services company is adding employees and expanding offices.
Auburn Hills-based Digital Dialogue, a subsidiary of St. Petersburg,
Fla.-based PSCU Financial Services, announced Tuesday that it had hired
137 new staff members and doubled its office space in the three months.
The news was announced at the BAI Retail Delivery Conference &
Expo in Orlando. Digital Dialogue provides call center and other IT
services to credit unions.
In addition to receiving a record of 211,167 calls in July, Digital
Dialogue has signed 31 credit unions with average assets of $905
million since January with a total of two million members serviced.
Since May, Digital Dialogue has hired 122 Member Service
Representatives, three trainers, seven account managers, and five new
IT staff members. Digital Dialogue previously occupied 9,300 square
feet of office space in its Auburn Hills headquarters and recently
expanded into an additional space that occupies 8,300 square feet.
Based on the recent demand for its services, the company plans to hire
an additional 120 employees over the next year.
Read the entire article here.