Henry Ford Health Wins National Award

The Henry Ford Health System is the only Michigan organization to win an award recognizing organizational excellence and quality from the Malcolm Baldrige National Quality Awards. Baldrige examiners visited Henry Ford over four days in October, spending time at three dozen medical sites and interviewing executives and more than 1,200 employees. Applicants were evaluated in seven areas: leadership; strategic planning; customer focus; measurement, analysis and knowledge management; work force focus; operations focus; and results.

 

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