Beaumont Health supporting crisis text and chat

Beaumont Health has provided a gift of $40,000 to support expanding the Crisis Text and Chat service at Common Ground.    
A Resource and Crisis Helpline telephone service is free and available 24-hours per day, seven days a week. However, due to limited funding, text and chat service has only been available from 4 p.m.-10 p.m., Monday through Friday. Beaumont’s gift will more than double the current coverage, expanding the text and chat service to 4 p.m.–2 a.m., seven days a week.

“Providing an avenue for troubled and confused youth to reach out for support will help prevent tragedies such as teenage suicide,” said David Wood, M.D., chief medical officer, Beaumont Health and a longtime supporter of Common Ground. “Teenagers are often more comfortable and feel ‘safer’ texting than speaking with someone on the phone. Our hope is that the expansion of the text and chat line will save lives.”

Common Ground’s 24-Hour Resource and Crisis Helpline added text and chat service approximately five years ago to reflect societal shifts in communication. The Oakland Community Health Network is the primary funder of the Resource and Crisis Helpline. 

Common Ground has a stated goal of providing text and chat service 24/7 and hopes the Beaumont sponsorship will serve as a springboard to secure additional funding. The benefit of text and chat is to provide a lifeline to those seeking crisis support, but who prefer not speaking on the telephone, or are in situations which do not permit them to do so safely. Expanding the hours will provide greater access to crisis intervention services, particularly to those in greatest risk age group of 10-14 years old.     

Beaumont Health
Beaumont Health is Michigan’s largest health care system, based on inpatient admissions and net patient revenue. A not-for-profit organization, it was formed in 2014 by Beaumont Health System, Botsford Health Care and Oakwood Healthcare to provide patients with the benefit of greater access to extraordinary, compassionate care, no matter where they live in Southeast Michigan. Beaumont Health has total net revenue of $4.4 billion and consists of eight hospitals with 3,429 beds, 174 outpatient sites, nearly 5,000 physicians and 36,000 employees and 3,500 volunteers.  In 2016, Beaumont Health had 177,508 inpatient discharges, 17,536 births and 567,658 emergency visits. For more information, visit

Common Ground
Common Ground is a nonprofit organization that has served as an expert on mental health issues and crisis intervention since 1971. Through its 24-hour Resource and Crisis Helpline and in person, Common Ground uses a trauma-informed approach to provide professional, compassionate services to over 80,000 people annually. Common Ground’s core purpose is to move people from crisis to hope through three impact areas: responding to crisis, providing safety and advocacy, and building communities of support.  For more information, please visit or call 248-456-8150.