Cornerstone Community Financial (CCF) – a progressive, full-service, state-chartered financial institution owned and operated by its more than 25,000 members – is working to lead the way in digital banking among local credit unions with extensive investments in new and upgraded technology products and services.
On Feb. 20, 2018, CCF launched its new mobile banking application, which includes advanced features such as: a customizable landing page, security options of a passcode, fingerprint scan or facial recognition, personalized tabs for tracking spending by category, instant “on/off” controls for credit and debit cards to protect members in the case of loss or theft, upgraded mobile deposit services, new mobile wallet capabilities and the ability to integrate data from members’ other financial accounts outside of CCF.
Scheduled for April 2018, CCF also will unveil a new online banking platform that will mirror the new mobile app, providing members a seamless digital experience whether using a smartphone, tablet or traditional PC.
To further enhance member experience, later this year, CCF will unveil a completely redesigned and overhauled website at www.CCFinancial.com. Additionally, in late 2017, CCF upgraded all of its online loan and account application services.
“Over the past few years, Cornerstone has heavily invested in upgrading and expanding nearly every aspect of our technology…a new online banking platform, new mobile banking app, upgraded bill pay, new payment and E-signature services,” said Heidi Kassab, president and CEO of CCF. “All of these improvements have made Cornerstone a leader on the digital banking forefront, as well as increased the safety and security of our digital banking offerings.”
Founded more than 65 years ago, CCF has continually evolved to meet the changing demands of the banking landscape and its members’ needs and expectations. The credit union, which has six locations in Michigan and Ohio, aims to compete with traditional financial institutions in terms of pioneering technologies, products and services, while continuing to cultivate the personal, hands-on approach that members value in a local credit union.
“Whether members want to be in touch with us face-to-face or through Facebook, we want to provide options that offer convenience, quality customer service and cutting-edge technology,” said Kassab. “Our adaptability and forward-thinking, coupled with our passion for serving those in our community, is what has allowed us to thrive for more than six decades…and we have no plans of slowing down anytime soon.”